customer services: call 0800 054 2661 9am to 6pm Monday – Friday, 9am to 5pm Saturday
If your inquiry cannot be answered by the FAQ’s (frequently asked questions)
provided below, please email us using the contact us form.
Who was Dr. Max Huber?
What is Crème de la Mer's Miracle Broth™?
What is Crème de la Mer's Deconstructed Waters™ technology?
Is there a specific way I should apply the Crème?
Do you have an SPF version of the Crème?
Is Crème de la Mer oil-free and suitable for oilier skin types?
Is it safe for me to use Crème de la Mer products while taking prescription medication for my skin?
Can I use Crème de la Mer on places other than my face?
Where can I purchase Crème de la Mer products?
Is Crème de la Mer tested on animals?
What is Crème de la Mer doing about REACH, the new EU chemicals regulation?
How can I find out about Crème de la Mer special events?
How can I get a job with Crème de la Mer?
How do I check on an online order I have placed?
Do you accept international online orders?
Is it safe to use my credit card for online orders?
What is your online return policy?